Organizations and schools have strict network and firewall settings, which can lead to issues when you use Flip. If you have trouble with video submission, video playback, or undelivered emails, it’s most likely because of network restrictions.
Resolve network, firewall, email issues
Allowlist email addresses
@flip.com
@microsoft.com
@email.flip.com
@amazonses.com
@email.amazonses.com
Allowlist email domains and ports
Ports
80 443 1935 8080
Domains
flip.com
*.flip.com
fpgd.it
microsoft.com
*.microsoft.com
fg-media-prod.s3.amazonaws.com
Contact us
If these troubleshooting steps still don't provide a solution and you have any questions, we are here for you. You can contact our Support team here.