Network, firewall, email issues

Organizations and schools have strict network and firewall settings, which can lead to issues when you use Flip. If you have trouble with video submission, video playback, or undelivered emails, it’s most likely because of network restrictions.

Resolve network, firewall, email issues

Allowlist email addresses

@flip.com
@microsoft.com
@email.flip.com
@amazonses.com
@email.amazonses.com

Allowlist email domains and ports

Ports

80
443
1935
8080

Domains

flip.com
*.flip.com
fpgd.it
microsoft.com 
*.microsoft.com 
fg-media-prod.s3.amazonaws.com 

 

Contact us

If these troubleshooting steps still don't provide a solution and you have any questions, we are here for you. You can contact our Support team here.


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