Use Bitmoji on Flip

Leads can add Bitmoji to their Flip profile through Snapchat. Follow these simple steps to get started.

Step 1: Create your Bitmoji avatar

You can create your avatar on either Snapchat or Bitmoji.

Tip: If you don't have either apps downloaded on your phone, we recommend you use Snapchat since you'll need it to connect your Bitmoji avatar to Flip. 

Create a Bitmoji avatar on Snapchat
  1. Download the Snapchat app for Android or iOS.
  2. Create a Snapchat account.
  3. Open the Snapchat app.
  4. On the top left, tap the profile icon.
  5. Scroll to find "Bitmoji."
  6. Tap Create my Avatar.
    • Important: If you have Bitmoji installed on your phone, you'll be asked to connect it to your Snapchat account. Tap Agree and Connect.

Learn more about how to create a Bitmoji avatar on Snapchat.

Create a Bitmoji avatar on Bitmoji

Important: After you create your Bitmoji avatar on Bitmoji, you'll need to connect your Bitmoji account to Snapchat.

  1. Download the Bitmoji app for Android or iOS.
  2. Open the Bitmoji app.
  3. Tap Sign up with Email.
  4. Follow the on-screen instructions to create an avatar.

Learn more about how to create a Bitmoji avatar on Bitmoji.

Step 2: Connect Snapchat to Flip

This step is available on web and a mobile browser only. After you've created your Bitmoji avatar, connect Snapchat to Flip.

Important: If you created your avatar on Bitmoji, download and create an account on Snapchat.

  1. Go to admin.flip.com
  2. At the top right, click your Profile photo bubble Profile_bubble.png > Profile.
  3. Hover to your "Profile photo bubble" and click Edit Edit_pencil.png.
  4. Click Use your Bitmoji avatar.
  5. If you haven't logged in to Snapchat, you'll be asked to log in.
  6. You'll be asked if you'd like to connect to Flip. Make sure you turn on Bitmoji Avatar.
  7. Click Continue.
  8. You'll get a message that says "Login successful." 

Troubleshooting

My Bitmoji avatar does not show on my profile

If you followed the steps above but received a "Bitmoji error" message and can't find your Bitmoji in your "Profile photo bubble," you might need to turn on "Bitmoji avatar."

Option 1: Reconnect Snapchat to Flip

To turn on "Bitmoji avatar," reconnect Snapchat to Flip and closely follow step 6.

  1. Go to admin.flip.com.
  2. At the top right, click your Profile photo bubble Profile_bubble.png > Profile.
  3. Hover to your "Profile photo bubble" and click Edit Edit_pencil.png.
  4. Click Use your Bitmoji avatar.
  5. If you haven't logged in to Snapchat, you'll be asked to log in.
  6. You'll be asked if you'd like to connect to Flip. Make sure you turn on Bitmoji Avatar.
  7. Click Continue.
  8. You'll get a message that says "Login successful." 

Option 2: Link your Bitmoji avatar on Snapchat

  1. Log in to your Snapchat account.
  2. On the top left, tap the profile icon.
  3. Scroll to find "Bitmoji."
  4. Under "Bitmoji," if you find:
I have a Bitmoji account but I can't sign in to Snapchat

You must have a separate account for Bitmoji and Snapchat. You can't use your Bitmoji account details on Snapchat. Make sure you create a Snapchat account and log in to Snapchat with the same email and password you used.

The Snapchat login doesn't show on Flip

Important: These steps are for iOS devices.

If you hovered to your "Profile photo bubble" and clicked "Use your Bitmoji avatar," but you couldn't find  the Snapchat log in screen, try to turn off "Block Pop-ups" in your iOS settings. 

  1. On your iOS device, go to Settings
  2. Select the Safari app.
  3. Under "General," turn off "Block Pop-ups."
  4. Open a browser and follow the steps to connect Snapchat to Flip.
    • Important: Before you click "Connect," you'll get a pop-up that says "This site is attempting to open a pop-up window." Select Allow.
  5. You'll then find the Snapchat log in window.

 

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