Email or email domain is not allowed to join

If a member gets the error message “Your email or domain _____ is not allowed to join,” it means the group or topic has a member restriction on it. In the group or topic settings, leads are able to change various join settings.

If you're a student, learn how to sign in with your school email

Join a group or topic tips

Make sure to check the following when you try to join a group:

  • Use the correct join method: Check that you have the correct Join code or Join link.
  • Sign in with the correct email: You might select the wrong sign in email, such as your personal email instead of your school or organization email.

If you continue to have issues when you join the group or topic, contact your lead. Learn more about how to join a group or topic.

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