If the integration doesn’t work and you can’t determine why, we recommend you delete the current integration and try to install it again. This is what happens when you uninstall Flip integration:
- You can no longer submit new grades in SpeedGrader for any submitted videos.
- Students aren’t able to submit new videos.
- All grades you already submitted can still be found in gradebook.
- Videos posted to Flip remain in your students’ accounts.
How to uninstall integration
When you uninstall Flip integration, you disconnect your Canvas course from your Flip groups and topics. After you uninstall, you’re no longer able to make changes with connection between your existing assignments and Flip. Uninstalling and reinstalling is meant to make sure future assignments work correctly with Flip.
- Sign in to Canvas and select the integrated course you want to uninstall.
- In the left menu, click Settings. Then at the top, select Apps.
- Next to “External apps,” click View app configurations.
- Next to each instance of “Flip," click the settings icon
then click on
Delete.
After you uninstall the integration, try to set up a new integration between Canvas and Flip.
Tip: If someone else such as your IT department, administrator, or school district installed the integration for you, they're also the only ones who can uninstall it for you. Contact the person that installed the integration and ask them to remove it for you.