Turn push notifications on or off

With push notifications, you can immediately get notified on mobile about activity happening in your groups, like comments added to your videos and newly created videos and topics. If you turn on push notifications, you also have the option to select how to display them and turn on sounds and icon badges or notification dots.

Note: Educators and students get different types of push notifications. You can turn them on or off through your device’s settings. 

Types of push notifications 

Educators
  • New request to join your group: When you tap, you'll be directed to your Students tab within the group to approve or deny the request.
    • Important: Make sure to update the Flip app to the latest version to get this notification. 
  • New student in your group: You'll be directed to the Students tab within the group.
  • New comment added to your video: You’ll be directed to the comments section of your video.
  • New topic created in your group: You’ll be directed to the new topic in the group. 
  • New video posted in a topic: If you created the topic, you’ll be directed to the new video in the topic.
    • Important: If you did not create the topic, you won’t receive a notification for a new video. For example, if a co-lead created the topic, they’ll receive a notification. 
Students
  • Request to join approved: You'll be directed to the group page where you've been approved.
  • New comment added to your video: You’ll be directed to the comments section of your video.
  • New topic created in your group: You’ll be directed to the new topic in the group.

How to turn push notifications on or off

iOS Android

Turn on push notifications for the first time

When you create your account or log in to Flip, you're asked if you want to allow push notifications.

Note: When you turn on push notifications, all types of display notifications, sounds, and badges are turned on by default.

  1. Open the Flip app.
  2. You'll get a pop-up window that says “Flip Would like to Send You Notifications. Notifications may include alerts, sounds and icon badges. These can be configured in Settings.”
  3. If you want to:
    • Turn on push notifications: Tap Allow.
    • Turn off push notifications: Tap Don't Allow.

Turn push notifications on or off at any time

If you turn on push notifications, you can also select how to display notifications and turn on sounds and icon badges. 

  1. On your device, go to the "Settings" app.
  2. Tap Notifications.
  3. Scroll to and tap Flip.
  4. If you want to:
    • Turn on push notifications: At the top, turn off Allow Notifications. You can also set up:
      • How to display notifications: Under "Alerts," select between Lock Screen, Notification Centre, and Banners.
      • Sounds: Turn Sounds on or off.
      • Icon badges: Turn Badges on or off.
    • Turn off push notifications: At the top, turn off Allow Notifications.

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