Send feedback or receive support

Our Flip team is only a message away. You're always able to send feedback on any of our features or send us a message to receive support.

How to send feedback  

We use your feedback to improve our product. While we don't respond to this feedback, you can always get in touch with us by following the steps to receive support instead.

In product

Important: This is currently available for educators on web only. 

  1. Go to and log in.
  2. At the top right, click Help.png > Feedback.png Improve Flip. 
  3. In the text box, enter your feedback. 
  4. From the dropdown, select the feature related to your feedback.
  5. Click Submit. 
In our Help Center
  1. Go to the Flip Help Center 
  2. Click on an article. 
  3. To submit feedback, scroll to the bottom of the article and under “Was this article helpful,” click: 
    • Yes: If you found the article helpful.
    • No: If you didn’t find the article helpful. 
      • When you click "No," you'll find a form with specific questions on how we can improve the article or any other aspects of Flip.
Directly through this link

How to receive support 

To get in touch with our Support team, click on any article in our Help Center:

  1. Go to the Flip Help Center 
  2. Click on an article.
  3. Scroll to the bottom of the article, and next to “Have more questions?” click Contact Support 
  4. Enter your name, email, select an item from the dropdown options. 
  5. Include the join code or link that relates to your issue.  
    • Note: If you don’t have one, enter “No link.” 
  6. Specify if you're using a browser or the mobile app.
  7. Enter a description of your issue.  
  8. Include any screenshots or files that show your issue. 
  9. Click Submit. 


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Have more questions? Contact Support